PRIVACY POLICY

1. Introduction

BossLelang ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

By using our website, you consent to the data practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access our website.

2. Information We Collect

We collect several types of information from and about users of our website, including:

2.1 Personal Information

Personal information is data that can be used to identify you directly or indirectly. We may collect the following personal information:

• Contact information (such as name, email address, phone number, and shipping/billing address)
• Account information (such as username and password)
• Payment information (such as credit card details, billing address, and payment transactions)
• Order history and preferences
• Communications with us

2.2 Technical Information

When you visit our website, we automatically collect certain information about your device and your interaction with our website, including:

• IP address and geolocation data
• Browser type and version
• Device information (such as device type, operating system)
• Cookies and similar tracking technologies
• Pages you view, time spent on those pages, links you click

3. How We Collect Your Information

We collect information from you when you:

• Create an account or profile on our website
• Make a purchase or attempt to make a purchase
• Sign up for our newsletter or marketing communications
• Participate in surveys, contests, or promotions
• Contact our customer service team
• Browse our website or interact with our content

We may also collect information about you from third parties, such as social media platforms or payment processors, in accordance with their privacy policies.

4. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling your orders
• Creating and managing your account
• Providing customer support
• Sending transactional emails (such as order confirmations and updates)
• Sending marketing and promotional communications (subject to your preferences)
• Personalizing your shopping experience
• Improving our website, products, and services
• Detecting and preventing fraud or unauthorized access
• Complying with legal obligations

5. Sharing Your Information

We may share your personal information with the following categories of third parties:

• Service Providers: Companies that provide services on our behalf, such as payment processing, shipping, customer service, marketing assistance, and website hosting.
• Business Partners: Trusted partners who help us operate our business, such as marketing agencies and analytics providers.
• Legal Authorities: When required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights or the safety of others.

We do not sell your personal information to third parties.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities on our website. Cookies are small text files stored on your device that allow us to recognize your browser and remember certain information.

We use cookies for various purposes, including:

• Keeping you signed in to your account
• Remembering your preferences and settings
• Understanding how you use our website
• Delivering targeted advertising
• Analyzing the performance of our website

You can control cookies through your browser settings. However, if you disable or refuse cookies, some parts of our website may not function properly.

7. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

We maintain security measures including but not limited to:

• Secure Socket Layer (SSL) encryption for data transmission
• Access controls for our systems and databases
• Regular security assessments and testing
• Employee training on privacy and security practices

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider:

• The amount, nature, and sensitivity of the personal information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the data
• Whether we can achieve those purposes through other means
• Legal, regulatory, and compliance requirements

9. Your Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

• Access: The right to request a copy of the personal information we hold about you.
• Rectification: The right to request correction of inaccurate or incomplete information.
• Erasure: The right to request deletion of your personal information in certain circumstances.
• Restriction: The right to request that we limit how we use your personal information.
• Data Portability: The right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
• Objection: The right to object to our processing of your personal information.
• Withdraw Consent: The right to withdraw consent where we rely on consent to process your personal information.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

10. International Data Transfers

We may transfer, store, and process your personal information in countries other than your own. Our website servers and operations are primarily located in Indonesia. When we transfer your personal information to other countries, we will protect it as described in this Privacy Policy.

By using our website or services, you consent to the transfer of your personal information to countries outside your country of residence, which may have different data protection rules.

11. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on our website with a revised effective date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at:

Email: hello@bosslelang.com

Address: Taman Anggrek Mall, Jakarta, Indonesia